Reporting Deployment Tool issues
Date: | 1 October, 2004 |
---|---|
Product/Release: | LANSA for Windows Deployment Tool |
Abstract: | A checklist for efficiently reporting issues to do with the Deployment Tool |
Submitted By: | LANSA Technical Support |
Last Review: | December 2010 |
Use the checklist below whenever you have to report a problem using the Deployment Tool.
- A file called x_iparam.dat. For both the Source and Target Systems (assuming SETUP.EXE
has run to the end. ie. the user was prompted to Click the Finish button). x_iparam.dat
should be found in
x_win95\x_lansa\x_pkgs\<application name>\<package name>\
- Screen captures of any errors that occurred at any point in time during either package
creation or installation.
- A file called x_err.log. This will only be found if a LANSA application error
occurred
during package creation.
- A file called export.log create in the windows\temp directory on the source machine.
- A file called dpcreate.log located on the source pc in
x_win95\x_lansa\x_pkgs\<application name>\<package name>\
- Screen captures of the ODBC driver configuration.